This article and some of the reports are still in beta. If something looks wrong or you need help, email [email protected].
Available Dashboards
Overview
Overview brings together request totals, success rates, failures and usage trends for the products and dates you select. You can compare them with the previous period and see which products or error types account for a change.Daily Report
Daily Report focuses on one day in UTC. It shows requests, failures and active customers, devices and licenses, with comparisons against the previous day and the seven-day average. The product breakdown shows where changes occurred.Expiring Licenses
This report lists time-limited licenses approaching expiry, with their customer, product, expiry date and time remaining. You can choose the next 7, 14, 30 or 90 days, or enter a custom period. Blocked licenses are excluded unless you select Include blocked licenses.License Activity
Recently active licenses appear here with their request and failure totals, including activation and deactivation counters. You can filter the list by product and by when a license was last seen. The counters are recorded lifetime totals. For example, selecting seven days under Last seen within finds licenses seen during those seven days, but their counters still include earlier activity. Overview and Daily Report show totals for a particular period.Log Explorer
Log Explorer shows individual Web API requests. You can filter by product, license key, UTC date and time, machine code or friendly name. Select an event to see its status, time and other recorded details, such as the IP address and machine code. Select a product before filtering by license key. The page loads the latest matching events; use Load More when you need older entries.License Usage
The heatmap shows license check-ins and recorded deactivation or release events in 30-minute intervals. After selecting a license and date range, you can filter by machine or open the machine breakdown. To estimate active time, enter your application’s refresh interval under Estimated Active Time. The estimate is based on check-ins and releases, so it cannot tell you exactly how long the application was open.License Inactivity
With Previously active, you’ll see licenses whose last recorded activity was more than your chosen duration ago. Never active lists licenses without recorded activity, using their creation date to measure the same duration. The License status filter lets you include blocked or unblocked licenses. An application can still be used offline without sending new requests, so a lack of recent activity does not always mean it is no longer in use.Floating Capacity
Floating Capacity compares recorded machine counts with each floating license’s configured limit. Choose Over capacity to find usage above the limit, or Below capacity to look for unused seats. Open a result to see the affected licenses and their usage and limit history. The data is recorded in 30-minute intervals. Gaps do not mean zero usage, and brief peaks between recordings may be missed.Before You Start
Activity figures come from requests such as license verification and activation. If an activity report is empty, check the selected product and dates, and confirm that your application is sending requests through the Devolens Web API or SDK. New activity can take time to appear. When investigating a problem, check the relevant license and API logs before making changes. Test licenses can also affect the figures; the next section explains how to exclude them.Exclude Test Licenses
To exclude test, demo and internal licenses from activity calculations, add their key IDs to a data object:- Visit https://app.cryptolens.io/Data?refType=0.
- Add a data object named
cryptolens_excludekeys_kpi. - In the
StringValuefield, enter the key IDs to exclude, separated by commas.
12345.
A better way to extract key IDs will be released later. Until then, use the license activity URL as the source of the key ID.